Your privacy is important to us. It is IZI Top-up’s policy to respect your privacy regarding any information we may collect from you across our website or other sites we own and operate.
“Personal Data” means information about you, from which you are identifiable, directly or indirectly, including but not limited to your name, email address, credit card details and other payment information. We may also collect device data, such as your IMEI number and the names of the apps you have installed on your device. We may access the Contact list information on your device to provide rich and personalized features.
The provision of your Personal Data is voluntary. However, if you do not provide IZI-Topup your Personal Data, IZI-Topup cannot provide services or accept payments from you.
IZI-Topup may collect, use, disclose and process your Personal Data for business and activities of IZI-Topup which shall include, without limitation, the following (the “Purposes”):
to validate and/or process payments for use; to process any refunds, rebates and or charges under Use; to develop, enhance and provide what is required under used to meet your needs; for internal administrative purposes, such as auditing, data analysis, database records; to respond to questions, comments and feedback from you; and under any applicable laws permitting the use, collection, disclosure, and processing of Personal Data.
We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, list of installed mobile apps and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
IZI-Topup may use and process your Personal Data lawfully, fairly and transparently. We collect and process information about you only where we have legal bases.
These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:
It’s necessary to perform a contract to which you are a party or to take steps at your request before entering such a contract (for example, when we provide a service you request from us); It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote our services, and to protect our legal rights and interests; To develop, enhance and provide products and services to meet your needs; you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or We need to process your data to comply with a legal Where you consent to our use of information about you for a specific purpose, you may change your mind (but this will not affect any processing that has already taken place). We don’t keep your Personal Data for longer than is necessary. While we keep this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. We may keep your Personal Data for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.
We may collect, hold, use and disclose information for the following purposes, and personal information will not further process in a manner that is incompatible with these purposes:
To enable you to customise or personalise your experience of our website; To process any transactional or ongoing payments; To deliver products and/or services to you; To enable you to access and use our website, associated applications and associated social media platforms; To contact and communicate with you; For internal record-keeping and administrative purposes; For analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms; To run competitions and/or offer additional benefits to you; For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may interest you; and To comply with our legal obligations and resolve any disputes that we may have.
The Personal Data we collect stored and processed in the United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties. We ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will protected by safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means. Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you cannot seek redress under our jurisdiction’s privacy laws.
Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information under this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us. However, if you do not, it may affect your use of this website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us. Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing, you may change your mind by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services. Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or in other easily readable machine format. You may request that we erase the personal information we hold about you. You may also request that we transfer this personal information to another third party. Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date. Notification of data breaches: We will comply with laws applicable to us regarding any data breach. Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with the full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also may contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
You also may request erasure of your personal data. We can make official requests using the contact details for the Data Controller set out below. In these cases, we will verify your identity to make sure we are sending the right information to the right person. We will respond to your request in writing within a reasonable amount of time, but not more than one month after receipt of your request.
If we or our assets gain, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who gain us. You acknowledge that such transfers may occur, and that any parties who gain us may continue to use your personal information according to this policy.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. We will regard your continued use of this site after any changes to this policy as an acceptance of our practices around privacy and personal information.
If we change this privacy policy, for example, changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.
